We are hiring a Nonprofit Program Coordinator
Part Time/Contract – ~20 hours per week, Mon-Fri
Requirements and Responsibilities
The SCC Program Coordinator coordinates volunteers, marketing materials, member relations
and other administrative details for Senior Community Connections. They will report to a
manager, who will be one or more assigned Board members. This is a remote position with
occasional in-person meetings, working Monday-Friday primarily during business hours.
Candidates will have 2-5 years of proven administrative experience. Ideal candidates will
display the following skills and experience:
● Non-profit experience
● Tech savvy (data entry and spreadsheets)
● Customer service oriented
● Excellent communication skills
● Highly organized and process-driven
● Independent, self-directed worker
● Reliable
Job Description
Volunteer Management
● Answer incoming calls
● Match volunteers with open tasks
● Problem solve as issues arise
● Oversee training and recruitment of volunteers
Marketing Collateral
● Establish printing partner/manage relationship
● Stock all collateral inventory and deliver to Board Member as requested
● Digital file storage for all collateral
● Manage print and file storage for all new items
● Print and deliver event materials
Customer/Member Service
● Reply to all web and call
● inquiries by the next business day
● Refer calls/emails promptly to the appropriate Board member
● Track response progress as needed
Manage Event RSVPs
● Event Support
● Set up and take down for some events (as needed)
● Email program reminders to attendees
● Call members as needed to push attendance
● Invitations/promotional content
Data Management (members, volunteers, donors)
● Central data spreadsheet management
● Club Express data support
● Reporting support
● Create and manage membership intake process
*This is a contractor, 1099 position
Please email Ellen Giduz at seniorslkn@gmail.com including a short description,
indicating your interest and attach your resume.
About Senior Community Connections
https://seniorcommunityconnections.org/
Senior Community Connections is a non-profit organization that helps older adults in the Lake
Norman area remain independent and engaged in their community. Our members live in a
variety of residences including single family homes and apartments, senior housing, and
continuing care communities. Some live alone, while others live with family members or in group
settings.
Through a trusted network of vetted volunteers, Senior Community Connection provides
assistance with transportation, technology support, personal advocacy and information, minor
household repairs, friendly visits and calls, and help with day-to-day errands. Members and their
families have peace of mind knowing that local support is only ‘a phone call away’.